Welcome to the new AACRAO website. While the site is live, development is ongoing, visitors can expect updates and new features in the weeks ahead.

Mobile Nav
Log in
Join
Get Involved
Filters

Search

  • Does our AACRAO Membership include AACRAO EDGE or vice versa?

    While having an AACRAO Membership subscription entitles you and your team to discounted Membership pricing for EDGE, AACRAO Membership and AACRAO EDGE are two separate entities and having one doesn’t permit access to the other.

  • Does EDGE provide transcript evaluations or extra copies of old evaluations?

    In short, no. AACRAO discontinued all international credential evaluation services in 2016 and, as of 2019, can no longer provide extra copies of existing evaluations as this data was not maintained. We recommend contacting the institution, organization, or company that requires your evaluated transcript and having them refer you to a list of their approved evaluation agencies.

    In addition, AACRAO cannot speak on behalf of LSAC. All LSAC evaluation questions should be directed to LSAC’s contact and support page.

  • I’m locked out of some content and I believe that I shouldn’t be. What’s going on?

    There are a few reasons you may be locked out.

    1. Make sure you’re logged in.
    2. AACRAO Membership does not include access to EDGE. If you’re interested in Subscribing to Edge, find out more here.
    3. Though your institution may have purchased an EDGE Subscription, you may not be on it. The Edge Manager for your account needs to assign your account to the Subscription for you to have access. Review User Guide.
    4. When your Subscription is renewed, your assignment may not have rolled over. After renewal, your EDGE Manager should consider unassigning all users and re-assigning them onto the EDGE Subscription. This should reassign you onto the EDGE Subscription.
    5. If you are certain that you are logged in correctly to an account already assigned to an active EDGE Subscription, the problem may be with your browser. Resetting your cache and cookies and logging in again should solve the problem. Alternatively, consider logging in with a new incognito window.
    6. You may be seeing an errant message indicating you must be an EDGE Subscriber or encountering red keys suggesting locked content. Though counterintuitive, we suggest following the above steps and then exploring the Credentials or Ladders tabs to determine if the content is locked or instead mislabeled.

     

  • Can I get training on using EDGE?

    Join the EDGE User Group, an incredible, free resource where you can talk directly with other users who analyze, research, and issue advice on credentials and grading scales within EDGE.

  • I’ve lost access to the account because the person who managed it previously has moved on. How can I recover access?

    Please write us an email at EDGE Customer service and we’ll help you restore your account.

  • Is it possible to remove individuals from our roster list?

    The EDGE Manager can un-assign contacts and thereby remove their access to a subscription; however, those unassigned contacts will remain on the list of possible subscribers.

AACRAO Electronic Database for Global Education (EDGE) is dynamic, and credential advice is subject to change. Information and suggestions contained within are modified after additional research has been completed. New placement recommendations are reviewed and approved by the International Education Standards Council (IESC). Copyright © 2004 – 2026 American Association of Collegiate Registrars and Admissions Officers.